Elaine Biech

Elaine Biech is a renowned author, expert in training, learning, and business change.

As president of ebb associates inc, she consults on strategic planning, quality improvement, and leadership development.

Biech has authored and edited over 50 books, focusing on creativity, customer service, and organizational communication.

Her work emphasizes holistic approaches to training, combining art and science.

She advocates for effective design, delivery, and evaluation of training programs, emphasizing adult learning principles.

Biech's expertise extends to various training methods, including classroom, e-learning, and on-the-job training, with a focus on engaging learners and measuring program effectiveness.