Ken Allen

Ken Allen is the former CEO of DHL Global who is credited with turning the company's fortunes around.

He served in various roles at DHL, facing different challenges and achieving remarkable outcomes.

Allen is known for his "radical simplicity" approach, which involves simplifying business processes to their essentials.

He emphasizes the importance of engaging with frontline workers and motivating employees.

Allen's leadership style focuses on clarity, confidence, and personal involvement.

He implemented several initiatives at DHL, including the Global Passport for staff and the Certified International Specialist program, which were instrumental in the company's transformation.

Allen's book shares his experiences and strategies for successful business leadership.