Marc Stickdorn

  • Mark Stickdorn is a German author and consultant specializing in service design and customer experience.

  • He co-authored This is Service Design Thinking , which is widely regarded as a foundational text in the field of service design.

  • Stickdorn's work focuses on bridging the gap between theory and practice in service design, providing professionals with practical tools and methodologies.

  • He is known for his collaborative approach to writing, incorporating insights from various experts in the field.

  • Stickdorn frequently speaks at conferences and workshops, sharing his knowledge on service design thinking and its applications across different industries.

Books by Marc Stickdorn