Mark Schwartz

Mark Schwartz is an experienced technology leader and author known for his work in IT management and digital transformation.

He served as the Chief Information Officer for the U.S. Citizenship and Immigration Services, giving him firsthand experience with large-scale bureaucracies.

Schwartz is currently associated with Amazon Web Services, where he likely gained additional insights into modern organizational practices.

His writing style is described as engaging, humorous, and philosophical, often incorporating diverse references from literature and popular culture.

Schwartz has authored multiple books on IT leadership and organizational change, with "The (Delicate) Art of Bureaucracy" being one of his well-received works.