Micah Solomon

Micah Solomon is a renowned expert in customer service excellence, recognized by the Financial Post as a "new guru" in the field.

Based in Seattle, he is a sought-after keynote speaker and consultant specializing in customer service, customer experience, and company culture.

Solomon's entrepreneurial background includes co-authoring the bestselling "Exceptional Service, Exceptional Profit." His expertise has garnered attention from prominent business publications such as FastCompany, Inc. Magazine, and Bloomberg BusinessWeek.

Solomon's insights have also been featured on Forbes.com and national television networks NBC and ABC, solidifying his position as a leading voice in customer service innovation and business culture.