Ron Kaufman

Ron Kaufman is a renowned expert in customer service and organizational culture.

He is the author of "Uplifting Service" and several other books on service excellence.

Kaufman is known for his work in developing service quality, particularly in Singapore, where he has been influential in shaping the country's renowned service culture.

He is a popular keynote speaker and consultant, working with organizations worldwide to improve their service standards.

Kaufman's approach emphasizes creating a service-oriented mindset that extends beyond traditional customer interactions to all aspects of business and personal relationships.

His expertise is based on extensive research and practical experience in various industries, making him a respected authority in the field of service excellence.